Privacy policy

Last updated: October 8, 2026

LOOP is a puzzle game for iOS made by an independent developer (the seller named on LOOP's App Store page), called "we" below. This page explains what the game keeps, what it sends, and the choices you have. Questions? Write to anvarigno@proton.me.

What stays on your phone

Your levels, stars, coins, helpers, achievements, statistics and settings are saved on your phone and never leave it. The game also keeps a short list of recent game events (like "level cleared") for your statistics; a copy of those events goes to us as gameplay statistics (see below). Deleting the game deletes everything on the phone. Your progress is part of your iPhone's own backup (iCloud or your computer), so a new iPhone restored from that backup keeps it. The game can also keep a cloud copy of its own (see Cloud backup below).

The daily leaderboard

When you finish your ranked try of the daily level, the game sends:

• a random player ID made by the game (not your phone's serial number or advertising ID),
• a random secret key, so nobody else can post results as you,
• your player name, which the game makes up, like "Swift Fox 42" (you can roll a new one in Awards),
• the day, your score, stars and moves, and the biggest monster you made.

When you open the leaderboard, the game sends your player ID so it can mark your row. We use all this only to run the leaderboard. It is stored with Supabase, a database service, on servers in the United States. Like any online service, Supabase keeps technical logs, such as IP addresses, for about a day to keep the service safe. We keep past results until you ask us to delete them, so earlier days stay visible. Supabase handles this data for us under its own data protection terms.

Gameplay statistics

To see which levels are too hard or too easy, the game sends us its game events: a level started or cleared (with its number, stars and moves), a helper used or bought, a video watched or declined, a daily played, and the like. Each event carries the same random player ID as the leaderboard and the time it happened, never your name, email or advertising identifier. They are sent in batches when the game starts or goes to the background, to the same Supabase database as the leaderboard (United States). We use them only to tune the game, keep them for at most a year, and delete them on request.

Cloud backup

Cloud backup is on unless you switch it off in Settings. When the game goes to the background or you open Settings, and something changed since the last time, it sends a copy of your progress: levels, stars, coins, helpers, achievements, statistics, perfect levels and your made-up player name. Your settings and the gameplay events stay out of it. The copy is stored under the same random player ID as the leaderboard, in the same Supabase database (United States), and replaces the previous copy. In return the game shows a ten-letter code. Typing that code on another phone downloads the copy and replaces the progress there, so keep the code to yourself: anyone who has it can download that copy. "Start over" in Settings deletes the cloud copy together with the progress on the phone; we also delete it on request.

Reminders

If you turn reminders on (the game asks once after the first chapter, and the switch is in Settings), the game schedules a few notifications on your phone: an evening nudge about the puzzle of the day, a word when a daily streak is about to end, and one after three quiet days. They are made and shown by your phone itself; nothing is sent to us or anyone else for them, and we never send push notifications. Switch them off in Settings, or in your phone's notification settings.

Crash reports

If the game crashes or runs into an error, it sends a report to Sentry, a crash-reporting service run by Functional Software, Inc., on servers in the United States. A report says what went wrong in the game's code and which screen was open, with information about your device (such as its model, iOS version, language and free memory), the game's version, a random ID that Sentry makes for this copy of the game, and the country your connection comes from. It doesn't include your name, your player name or your advertising identifier, and we've set Sentry not to store IP addresses. We use reports only to find and fix bugs. Sentry deletes them within 90 days and handles them for us under its own data protection terms.

Video ads

LOOP is free. You can watch a short video to get coins or a helper, and videos only play when you tap to watch one. They come from Google AdMob, run by Google LLC. After you've answered the questions before your first video, Google's software also starts with the game each time, so the next video is ready. To pick, show and count videos, it collects:

• your IP address, to estimate your general location,
• information about your device, such as its model, its iOS version and an app-specific ID that is not your advertising identifier,
• how you interact with the ads, such as views and taps,
• crash and performance data,
• your advertising identifier (IDFA), only if you allow tracking.

Google uses this as described in How Google uses information from sites or apps that use our services and in Google's privacy policy; Google may process it in the United States and other countries. We don't receive this information ourselves. We only see totals, such as how many videos were shown.

Tracking permission

The first time you tap to watch a video, your iPhone asks whether LOOP may track your activity across other companies' apps and websites. If you allow it, Google may use your advertising identifier to show ads that suit you. If you choose Ask App Not to Track, it can't, and you still get videos, just less tailored ones. You can change this any time in iPhone Settings > Privacy & Security > Tracking.

If you live in the EEA, the UK or Switzerland

Where the law requires it, the game shows Google's consent form before the first video, and Google follows your choice about personalized ads. Ads that use your personal data rely on your consent. You can change or withdraw it any time in the game: Settings > Privacy > Ad choices. The leaderboard relies on our legitimate interest in running a feature you chose to use, gameplay statistics on our legitimate interest in improving the game, and crash reports on our legitimate interest in keeping the game working.

What we don't do

• We don't sell your personal information.
• We don't use third-party analytics services; the gameplay statistics above go only to our own database, and crash reports are never used for ads.
• There are no accounts, no chat and no way to post your own content.

Children

LOOP is not made for children under 13, and we don't knowingly collect personal information from them. If you think a child has sent us information, write to us and we'll delete it.

Your rights

You can ask what leaderboard data and gameplay statistics we hold about you, and ask us to correct or delete them. Write to anvarigno@proton.me with your player name (you'll find it in Awards) and the days you played. Depending on where you live, for example in the EU, the UK or California, the law gives you these rights, and you can also complain to your local data protection authority.

Changes

If we change this policy, we'll update this page and the date at the top.

Contact

anvarigno@proton.me. For help with the game itself, see Support.